![]() ![]() Phone (Voice and Text Message)- Select this choice if you would like to verify using one phone number You will set up each option separately.Īuthentication App*- Select this choice if you would like to verify using an authentication app You must choose at least one and can choose one, two, or all three. If you are setting up a Multifactor Authentication to further secure your account:Īt the ‘Choose an Authentication Method’ screen, check the MFA option(s) you would like to use. Setting up multifactor authentication (MFA) Use the new password you just created the next time you log in. You will be logged in and can continue to your benefits application. Meet at least three of the following requirements: NOTE: Your password must meet the requirements below: If you do not enter it within that timeframe, you will need to click on the ‘Send new code’ link to receive another code for verification. NOTE: Once a code is sent, it is good for 5 minutes. If you don’t see it in your inbox, be sure to check your spam folder. Check your email for a message containing a verification code. ![]() ![]() On the next screen, enter your email addressĦ. At the screen, select the ‘Forgot password’ linkĤ. When you arrive at the Login screen where you would normally enter your email and password, click on the ‘Forgot password’ linkģ. Go to the website you are trying to log intoĢ. If you have forgotten your password or want to reset it, complete the following steps:ġ. Click 'CREATE AN ACCOUNT’ Resetting your password Confirm your password by re-entering itġ0. Must meet at least three of the following requirements:Ĭontain a special character (e.g., # $ % ^ & *)ĩ. If you wait longer than 5 minutes to enter the code, it will not work, and you will need to select ‘Get a new code’ again to get and enter a new code.Įnter a password that meets all of these requirements: You will receive an email with a one-time verification code *Įnter or copy the code in the ‘VERIFY CODE’ box Note: *We recommend using your personal email address for a personal account and the email you use for work for a business account. If you need to use for both personal and business use, you must create two separate types of accounts. Personal accounts are labeled in a blue banner at the top of the login page. The login process is the same for both types of accounts. If you are currently a MassHealth provider but do not know your Username and password, please contact the Customer Service Center at 1-80.You can log into your personal or business account or set up a new one. You will need a Username and password to access many of the services listed on the left. If you suspect that the security of your account has been compromised, please contact the MassHealth Customer Service Center at 1-80. Download most MassHealth forms and publications. View your notifications, contracts, reports, metrics, and financial data. claims submission, eligibility verification, MMQ, Prior Authorization, Pre-Admission Screening, Referrals, and EHR Incentive Program). Use these services to enroll as a MassHealth provider, manage your profile information, and submit and retrieve transactions.Įnter data directly and modify individual transactions (ie. The Provider Online Service Center gives you the tools to effectively manage your business with MassHealth electronically. MassHealth Provider Online Service Center
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